Pengaruh Servqual Terhadap Akuntabilitas Masjid Di Masa Pandemi Covid 19

ABSTRACT
 The purpose of this study was to analyze the accountability mosques based on quality service community during Covid 19 pandemic in West Sulawesi Province. used a quantitative approach with purposive sampling technique which analyzed by multiple regression. Data were obtained using questionnaire 188 respondents. results showed that servqual variables Professional Skill (X1), Attitudes and Behavior (X2), Accessibility Flexibility (X3), Realiability Trustworthiness (X4), Reputation Credibility (X6) had significant influence mosque accountability. Simultaneously, all have effect While variable Servqual Recovery (X5) does not mosque. This is due health financial aspect, many administrators or leaders surrounding environment neglect implement strict protocols. Many people tend ignore prevention control standards Covid-19 pandemic.
 Key Word: Mosque Accountability, Servqual, Pandemic